According to @CoinMarketCap, the platform will never direct message users first and any DM requesting funds is a scam (source: CoinMarketCap post on X, Nov 23, 2025). According to @CoinMarketCap, users should always verify identities before transferring any funds to avoid falling for impersonation attempts (source: CoinMarketCap post on X, Nov 23, 2025). For traders, treating unsolicited DMs claiming to be from CMC as scams and verifying official channels before any transfer helps protect trading capital from fraud risk (source: CoinMarketCap post on X, Nov 23, 2025).